The document outlines the responsibilities, qualifications, and skills required for a role focused on collecting outstanding payments from individuals or organizations. It details specific tasks such as contacting debtors, negotiating payment plans, and documenting collection activities. An example might include specifying the need for experience in skip tracing or proficiency in using debt collection software.
This document is vital for both employers and potential employees. For employers, it ensures clarity in expectations, aids in attracting qualified candidates, and provides a framework for performance evaluation. Historically, these descriptions were often basic, but now, with increasing regulation and complexity in the financial sector, they provide a critical legal and operational reference point.
